HeyStream
HeyStream
Feb 24

Invalid Email or Password

Despite being sure of the password, it seems I have to reset each time I login.
ClosedClosed

Feb 25, 2026

Hey there! I am jumping in on this too. I have had to reset my password twice. Once yesterday, and again today.

Closed
changed status toClosed·Feb 25, 2026
Feb 25, 2026

Hi Akosua, Thanks for reaching out and sorry to hear you're having an issue there. Can you just confirm that each time you're trying to log in, you're not clicking the button from the email you got to confirm your beta acceptance? If you are, that is intentionally sending you back to a page to reset your password, which will obviously create the loop that you are describing. You should instead go to the actual login page at https://app.heystream.com/account/signin Can you have a go logging in there and let me know if that now works for you? I'll mark this feedback as closed, but please do reply if you continue to see any issues.

Feb 25, 2026

Hi Benjamin, I have also had this come up. Once yesterday I had to reset, and again today. I was not using the link from the email for Beta acceptance.