Prepare broadcasts before opening the Studio
Planning and rehearsing a broadcast no longer has to start inside the Studio.
From a broadcast’s actions menu, choose Prepare broadcast to review its details and presenters, set the background, logo, video tile style, and presenter labels, and use the readiness checklist to see what still needs attention.
Choose Prepare calls to action to create or reuse CTAs, preview them over the broadcast, and add them before rehearsal. When everything is ready, open the Studio to test equipment and rehearse the full experience.
See the Help Centre guides for preparing and running a broadcast and preparing live and replay CTAs.
Manage team access across workspaces
HeyStream now has account-level team management for teams that need more than one person working across broadcasts, billing, reporting, contacts, integrations, or presenter operations.
Open Team from your account navigation to invite teammates, choose a role preset, adjust individual permissions, and decide which workspaces each person can access. You can also turn on future workspace access when someone should automatically receive the same access for new workspaces you create later.
Pending invitations stay visible on the Team page, with quick actions to resend or cancel an invite when plans change.
For setup steps and role details, see the Help Centre guide: https://help.heystream.com/invite-team-members-and-manage-workspace-access-9p2s7
Webinar ROI Scorecard
We added a free Webinar ROI Scorecard for teams that want a clearer read on whether their webinars are creating measurable business action.
Answer a short set of questions across registration, audience fit, live engagement, CTAs, replay, follow-up, and attribution. The scorecard gives you a result band, compares your score with the current average, and points to the highest-leverage improvements to make before your next webinar.
Outbound webhooks for HeyStream events
HeyStream now supports outbound webhooks, so you can send registration, attendance, and post-broadcast summary events to an HTTPS endpoint your team controls.
Use webhooks to connect HeyStream activity to custom workflows, internal systems, or connector tools that do not have a native integration yet. You can choose which events to send, copy or regenerate a signing secret, and verify deliveries on your own endpoint.
We also added a Help Centre guide for setup and troubleshooting: https://help.heystream.com/connect-outbound-webhooks-y3enb
Import contacts from CSV
You can now import contacts into HeyStream from a CSV file, then link them directly to broadcasts or series.
Upload a CSV, map the Name and Email columns, review which rows will create or update contacts, and confirm permission before the import runs. HeyStream checks for duplicates, invalid emails, and suppressed contacts before adding the list to your workspace CRM.
For teams bringing an existing audience into HeyStream, this removes the manual step of creating contacts one by one before registration, follow-up, or audience reporting.
Open Contacts and click Import Contacts to upload your first CSV.
Custom redirects for hosted registrations
Hosted registration pages can now send registrants to a custom confirmation URL after they sign up.
Use this when you want to take people straight to your own thank-you page, next-step offer, survey, or campaign tracking destination instead of leaving them on the default HeyStream confirmation page.
You can add this from the registration settings for a broadcast or recurring series. Embedded registration widgets still keep the confirmation message in place, so you can choose the flow that best matches where people register.
Bring more of your live show on screen
You can now add on-screen content and reusable scene overlays in HeyStream, making it much easier to highlight key moments and give your broadcasts a more polished, intentional feel. You can show banners, lower thirds, tickers, and graphics, bring chat messages, Q&A, polls, or insights onto the stream, and save full overlay scenes so you can bring them back again in a click.
This is especially useful when you want to introduce speakers, reinforce a key message, highlight audience interaction, keep a call to action visible, or add branded graphics without interrupting the flow of your session.
To try it out, open any broadcast in the Studio and look for On-screen content and Scenes in the live controls bar. You can also head to Design in the Studio sidebar to adjust how promoted content (such as chat, Q&A and live polls) appear on screen.
Broadcasts Calendar View for Faster Scheduling
You can now manage broadcasts in a full month calendar view on the Broadcasts page. You can drag and drop broadcasts to reschedule them by day, move unscheduled broadcasts onto a date, and move scheduled broadcasts back to No Schedule Set. Calendar cards also include the same quick actions you use in other broadcast views.
This makes planning and last-minute schedule changes much faster, with immediate visual feedback so you can confirm updates at a glance.
You’ll notice this in Broadcasts → View toggle → Calendar.
New attendee responses page
We've added a new Attendee Responses page for each broadcast, with a full-width table that shows attendee names, emails, and submitted registration answers in one place. We have also added a direct link to this page from each broadcast card, so the responses are easier to find during day-to-day workflow.
Recordings board and downloads update
We have redesigned the Recordings page in the left workspace sidebar into a clearer board view with separate columns for Recording, Completed, and Failed. We have also moved card actions into the menu on each recording, so preview, download, and delete are in one consistent place.
We have updated downloads so finished video files are prepared automatically when needed, and failed download attempts can be retried from the same Download action. This has made it easier to recover older or failed recordings, though some items may briefly show “Preparing export” before the file is ready to download.