HeyStream
HeyStream
Feb 25

Opening Studio From HeySummit

I created a series of talks in Heysummit. When clicking open studio from heysummit I get a message in Heystream that this event is managed through Heysummit and I am not able to proceed to the studio. 
CompletedCompleted

Completed
changed status toCompleted·Feb 26, 2026
Progress
changed status toIn Progress·Feb 25, 2026
Planned
changed status toPlanned·Feb 25, 2026
Reviewing
changed status toUnder Review·Feb 25, 2026
Feb 25, 2026

Hi Zakia, Can you please confirm exactly what you're doing to get to that message? For example, are you clicking the Open Studio button from the Content > Talks page in HeySummit? If you are, does it immediately show the managed by HeySummit message, or do you see the studio join page first and then it redirects you? Can you also perhaps let me know what the URL is that you're being taken to when you click the Open Studio button from HeySummit? Many thanks,

Feb 26, 2026

The message is now gone. Now it takes me to my workspaces and I can't access studio of the actual scheduled talk. This is the page navigated to when I click the open studio from within Heysummit talks page: https://app.heystream.com/account/workspaces

Feb 26, 2026

Thanks Zakia, and can you provide the URL of the event in HeySummit that you're trying to launch the studio from? Sorry for all the questions; I just want to make sure we can trace exactly the steps you're taking.

Feb 26, 2026

Here is the link to the heysummit event/talks page I am clicking to get to studio. The message is back as well. Screenshot attached. https://aibusinesssummit.businesstechlab.com/manage/content/…

Feb 26, 2026

Hey Zakia, Thanks so much for your patience here and helping us get to the bottom of it! This should now be resolved. I've done a quick test from your HeySummit dashboard, and the link is now opening correctly for me. Would you mind giving it a quick try yourself, and if there's any issues, feel free to reply and that will re-open this ticket. Otherwise, I've marked this as closed and will assume it's all good if I don't hear from you.

Feb 26, 2026

Works perfectly. Thanks for resolving so quickly.