Mar 5
Recording issue?
Did two broadcasts and when I try to download the recording it says No completed recording is available for this broadcast yet - are they lost?No completed recording is available for this broadcast yetNo completed recording is available for this broadcast yet
Closed
Hey Richard, really sorry. We've just been looking into this for you, and you're right; it doesn't look like that recording was able to complete. This is a known bug that we had over the last few days or so. We rolled out a fix just a few minutes after your live stream started, and unfortunately we were a couple of minutes too late to help the stream that you were running at that time. We're going to do a sequence of further tests to ensure this can't happen again later on today. Of course, we'll be doing our live stream tonight as well, where we'll continue to test and make sure that this is robust moving forward so