Feb 19
When requesting a download
First thanks for putting in the download feature. However when you go to a broadcast and click download my understanding is it has to process the download, however a message appears on the bottom right of screen in red saying, perhaps best to put processing recording, it will be available shortly?No MP4 export is available yet. An export job has now been queued; try again in a minute.
Closed
Hey Richard. Yep, this is a message that shouldn't appear in future broadcasts. This is just a message that will appear for broadcasts that were completed before we rolled out the download capabilities. In the future, when you finish a broadcast, the exporting of that recording to a downloadable format happens automatically in the background and is cued up. Meaning that when you then come to download it, it will either be ready or it won't. The message you're seeing at the moment shouldn't be something you see for future broadcasts. I'll mark this as closed, but do let me know if you see it again on new broadcasts that you create.